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I cannot compliment Ms Uppal too highly as throughout the procedure for hand surgery she was reassuring and made me feel that I was in safe hands. Her manner was very relaxed and I am delighted with the result.


Ms Uppal was incredibly professional and kind. She immediately made me feel less stressed and comfortable and was quick, and efficient during the procedure which left a minor scar that has now almost disappeared. She also checked in with me to see how my recovery was going which is something that I have never experienced before so was very pleasantly surprised by that. I would more than recommend her to anyone requiring plastic surgery and afraid of scaring and pain.


I was recently on holidays in London, where I had a fall resulting in an 8 cm laceration on my scalp and forehead which required stitching by a plastic surgeon. I found Lauren to be professional, extremely competent and very kind. She stitched my wound beautifully, provided professional advice about possible side effects of the injury and provided me with her contact details in case I had any questions or concerns at all. I did have a query and she answered my email promptly. She provided the paperwork for my insurance company quickly and followed up to check on me and advise next steps as the wound healed. The wound is healing nicely. What I appreciated most about the experience (apart from the beautiful stitching done on my head) was the followup and care shown to me over and above what I would have expected. I can't thank Lauren enough for making what was a fairly traumatic start to my holiday a better experience.


​Please convey my thanks to the hand team who were exceptional when I tore my tendon in my wrist last week. Everyone I came into contact with from the first person in Urgent Care, to Miss Uppal whom I saw the following day, was utterly professional, empathetic and caring. For a hospital at the front line to provide such a level of care for a relatively minor injury is utterly fabulous. Thank you.


I would like to feedback on the excellent care I received recently. I attended with a deep laceration to my hand. The triage staff were great and took me straight through to dress the wound, gave me prompt analgesia and arranged an xray.

Miss Uppal herself was wonderful. Taking the time to review me and explain the procedure, prognosis, aftercare and answer all my questions. When I was taken through to theatre, the arm block was painless, quick and everyone helped me feel relaxed throughout the whole procedure. Thank you!


To Lauren, 

Thank you for everything you have done for me, you are such a great surgeon!


Dear Ms Uppal,

Thank you for your wonderful treatment of my hand last week. The whole procedure was painless and everyone was helpful. Congratulations on such a great unit. 


Dear Ms Uppal,

It's been 3 years since I was diagnosed with breast cancer. Now, after my operations, I feel hopeful about the future. Thank you for everything you have done for me. 


Dear Ms Uppal,

I wanted to place on record my thanks for the treatment I received. I am sure that you have many more interesting and challenging cases than a mere little finger. But, in this digital age I have been delighted to hang on to the appendage, the more so as the paramedic believed, as I did, that I would lose it. Once again, thanks for the treatment and for keeping me informed.


Dear Miss Uppal,

I wanted to thank you for your excellent care of me. You were most diligent about examining my abdominal wounds very carefully, while at all times observing aseptic technique and my modesty! Your excellent manner and explanation were most helpful and you made a real difference to my stay and outcome. 


Dear Lauren,

Thank you for taking so much care of me. What have previously been quite traumatic experiences made me feel a fraud! I can only imagine it was a 'women's touch' with the needle because I hardly felt it! You were so gentle with me and I really appreciated your kindness. With very best wishes and thanks again.


Dear Miss Uppal,

You removed a lipoma from my shoulder 4 weeks ago. I am absolutely thrilled with the result and would like to thank you so very much. I am now wearing sleeveless tops!


Dear Miss Uppal,

I had a breast reduction 4 months ago and have a perfect result. The symmetry is fantastic. I am very happy with the results.


Dear Miss Uppal,

You removed 2kg from my breasts. I am delighted with the absolutely fantastic result and my symptoms have already improved so much. Many thanks for your excellent work. Best wishes.


To Lauren,

Just a thank you note to say how pleased I am with my breast reduction surgery. You did an excellent job! Thank you very much. 


Dear Miss Uppal,

You originally saw me for a lipoma and noted in my medical history that I had had breast cancer surgery leaving me very asymmetrical. Your attention to detail has resulted in me having a procedure which has changed my life and I am delighted. Thank you. 


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